In honor of National Customer Service Day, we’re counting down the ways our team delivers the highest level of service.
At KleenMark, we understand that a clean work environment is not just a nice thing to have — it’s a necessity for a healthier, happier staff and a more productive business. This understanding drives our commitment to go above and beyond in delivering top-tier commercial cleaning and customer service.
In honor of January 17 being Customer Service Day, here are some ways our Kleen Team works tirelessly to exceed your expectations, including:
- Consistent communication
- Rapid response
- Flexible scheduling
- Industry certifications
- Friendly cleaning technicians
- Dedicated recruiters
- Supplemental cleaning services
Read on to learn more about the ways KleenMark celebrates Customer Service Day, every day!
Consistent communication
We believe in maintaining open lines of communication with our clients. Our team ensures regular updates on our cleaning progress and is always available to address any concerns or queries you might have.
Rapid response
Emergencies and unexpected situations can arise at any time. With our rapid response system, we are always ready to tackle any issue promptly, ensuring minimal disruption to your business operations.
Flexible scheduling
We understand that every business has unique needs and schedules. Our team offers flexible scheduling options to accommodate your specific requirements and ensure seamless cleaning services.
Industry certifications
One of KleenMark’s core values is results, and while our work certainly speaks for itself, we’re proud to hold several industry certifications that highlight the ways we go above and beyond for our customers. These include ISSA’s CIMS-GB Certified with Honors, which shows how we exceed industry standards while showcasing professionalism and a customer-focused approach.
Friendly & thorough cleaning technicians
Our expertly trained technicians and account managers aren’t just professionals at their job; they are friendly and approachable, always ready to assist with a smile.
As one KleenMark customer noted, “KleenMark’s cleaning teams have the additional training and certification that gave me the reassurance they could quickly and effectively disinfect our headquarters. They backed that up with an attention to detail and thoughtfulness that sets them miles apart from others.”
Dedicated recruiters
It seems like staffing is a challenge in just about every industry these days. That’s why we have a team of dedicated recruiters who work tirelessly to source and train top cleaning professionals, ensuring our clients receive the highest standard of service and continuity.
Supplemental staffing services
Have an internal janitorial team that could use some support? Our unique supplemental staffing service can provide you with trained cleaning technicians — or a full team, manager included — to help fill the gaps and make sure your janitorial staff has the help they need. We do the hiring and training so you can focus on other work.
Our commitment to trust, teamwork, and results is what drives us to deliver an unrivaled level of service. We stand by each other — and by you — to ensure a cleaner, healthier, and more productive working environment.
Are you ready to take the next step with KleenMark? Let our team go above and beyond for your business. Contact us today for a quote or to learn more about the cleaning services we can offer your organization!