Madison, WI – This past quarter at KleenMark has been one of the biggest growth periods in our company’s history. With several large new accounts starting up all over Wisconsin and the Midwest, this year’s Spring Ops Meeting was all about managing growth without losing sight of what really matter’s to our customers.
Scott Stevenson, President and CEO, opened the meeting with a great retelling of the history of KleenMark while Tim Waldsmith, COO, took the opportunity to thank everyone for all of their hard work. Other highlights included a review of our past quarter, notes on employee and customer advocacy, and an update on our internal game, KleenMark Battleship, that is designed to keep everyone focused on our key company KPI’s while giving us a fun game to rally around.
Later in the meeting we were also treated to a visit from KleenMark Founder and Chairman of the Board, Jack Stevenson, who shared his wisdom from over 50 years in the industry and some great anecdotes from our history.
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Operations Town Hall
Finally, one of the best parts of the meeting was without a doubt the Operations Town Hall. Our goal at KleenMark is to make sure that our entire team is invested in our process and we know that can’t happen unless people feel like they understand why and how key decisions are made. So for the Town Hall everyone in the room was given the opportunity to ask our executive team ANY question they wanted to about our business…
…AND the leaders had to give an answer.
Fortunately we had several extremely intelligent questions from our operations team that lead to some great dialogue. Thanks to the candor of everyone in the room and the great results, we are excited to continue these events in the future.
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